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A long-standing customer from the financial sector recently approached us with a request: “Our call center receives tens of thousands of recurring inquiries every year. Basically, it's always the same handful of questions that can be answered using customer data. Can you automate this using AI?” The temptation to give a quick answer The quick answer would be: “Yes, of course!” However, the correct answer begins with counter-questions: What specific inquiries do you receive? W

Cybersecurity Extends Beyond IT Infrastructure Cyberattacks on IT infrastructure are omnipresent today and heavily discussed in the...

Why low-code is becoming indispensable in industrial IT Our customers include a number of industrial companies. Although their core...

In today's competitive industrial landscape, businesses need to track costs with precision, especially in margin-thin industries where...

In today's competitive industrial landscape, companies need technology solutions that deliver results quickly without overburdening IT...

First, let's look at the role of data in optimising industrial efficiency and productivity. Many industrial customers are literally...